Dear Mr Cooke, I am writing on behalf of the Old Westonians, to thank the management and staff of the Royal Hotel for services provided on the occasion of our annual Reunion on 6th October.
Once again, we had another big crown this year. But in spite of this, the service was extremely efficient and of a very high standard. Everything went off very well indeed, and everyone was very pleased with the day. It was thoroughly enjoyed by those attended, and I have already had cards, letters, and e-mails expressing appreciation. click here to see the full accolade letter Dr Jeff Hynds, Reunion Organiser 9th October 2013
Dear Sir, As Finance Officer and Joint Organiser of the Weston super Mare Conservative Association I feel I must write and thank your staff for the most efficient and friendly manner in the unknown timing of this event.
From the outset Carla, who I believe is the Reception Manager, handled all my requests for this event without hesitation and professionally. At the lunch Emma, the Catering Manager, was outstanding in helping us to time the service of the meal with the arrival of the Minister. With 105 guests the food was served at the same time and the various dietary requests met with no problems at all. click here to see the full accolade letter Patricia R Oliver Deputy Chair Finance, Weston-super-Mare Conservatives 16th September 2013
Dear Jonathan, Had a lovely time in the Royal last week. Please accept out deep feeling of gratitude and know that we had a lovely and comfortable stay and felt very well looked after. click here to see the full accolade letter Bob and Daphne van Zwol Holland 15th September 2013
The Hotel was spotless and the staff were extremely friendly. The breakfast was excellent. We would return to this hotel without hesitation. Booking.com. Posted February 2nd 2013.
I thought the service at the hotel was good and the third room we were given "The Princess Anne", was lovely and had a fab view of the sea and Pier. The breakfast and choice was really good! We enjoyed the entertainment on Friday night. All in all we had a relaxing time and would go there again - especially when the location is so good and parking is free. Booking.com. Posted February 1st 2013
Staff were friendly and helpful from the moment we arrived until the minute we left. The room was immaculately clean and very luxurious, we also had a wonderful view of the pier and seafront, which looked stunning at night with the pier all lit up. We will definitely stay again, and would highly recommend it. Laterooms Posted January 2013
The staff were friendly and cheerful. The food in the restaurant was excellent. The hotel was warm and well maintained and fitted in with the Victorian era that best represents the location. Booking.com Posted November 21st 2012
Dear Jonathan I am writing to thank you and your staff for helping to make the Lord Mayor of Hildesheim’s visit to Weston-super-Mare a very successful one ..... click here to see the full accolade letter Councillor David Hitchins Mayor of Weston-super-Mare 5th December 2012
Dear Sirs Mrs. Parsons and her Mother Mrs. Matthews have asked me to extend our gratitude for the standard of service and care provided during their stay from Monday 11th June to Wednesday 13th June 2012. The hotel and rooms were clean and welcoming, the service superb and the food excellent. Thank you. Yours faithfully Geoffrey S. Parsons Honorary Consol of Finland June 2012
To the Proprietors My wife and I attended the Hotel last Sunday for the Weston Grammar School Re-Union and would like to express our heartfelt appreciation of the welcome we receive annually at the Royal..... click here to see the full accolade letter Alison and Frank Finney
[via. Guest Questionnaire] This is our first stay at your hotel - but hopefully it will not be the last. We hope to return, in near future. Please convey our thanks to all your staff for their excellent service Eileen Evans Bournville Birmingham
[via. Email] I wanted to say thank you to your staff for looking after us so well on Sunday and Monday. All of our attendees had high praise for the hotel. The food and the rooms were excellent. I also feel that extra thanks should be given to the night porter on Sunday, who had to get rounds of drinks for the members who stayed up to the early hours. I’m pleased to say I wasn’t one of them. Many thanks, Helen Pulman Agricultural Group
Dear Bekki Thank you very much for the use of your hotel on Sunday and Monday for our agricultural conference. We were very pleased with the rooms, accommodation and food. In particular, delegates commented to me that you and your staff were extremely friendly and helpful. I would certainly have no problem in recommending your hotel to others. Yours sincerely Iain McVicar
Dear Jonathan, On behalf of myself and my bowls club can I say that after organising bowls tours for the last 9 years the stay at the Royal hotel was by far our best to date, and you can be sure I will recommend the Royal hotel to every bowls club we meet this season. The service was excellent as was the food every day, your staff were always pleasant and very helpful from the moment we arrived to the moment we left. It was the most stress free tour I have organised and if you would consider us again we would love to return to the Royal Hotel in the near future. Our tour photo which you very kindly presented to us has already taken pride of place in our clubhouse, thank you. Many, many thanks Jonathan for an excellent stay. Ronn Snell Tour Organiser Borough of Eye, Suffolk
To the Manager Our bowls club came to WSM for short bowls tour 26 April - 30 April 2010 staying at The Royal, WSM. We have been going on bowls tours for the past twenty years. Your hotel was best we’ve been to so far and the chef was excellent. Thank you. Yours sincerely M A E Peck