STATEMENT OF INTENT

To provide at our hotel, a quality service together with products which enable our customers to enjoy themselves in a safe, secure and appealing environment.

To identify and develop new services and facilities which will improve the attractions of our retail outlets.

To lead our employees towards excellence, recognise achievement and provide opportunity to develop their careers.

To maintain the integrity of the company and its service delivery.

Thereby improving the profit of the company year by year to benefit:

• The customers with experience they enjoyed, valued and wish to repeat

• The employees with a challenging yet satisfying job