Terms and Conditions

All Conferences, Banquets and Functions booked at the Royal Hotel by the client shall be subject to the following terms and conditions.

NUMBERS ATTENDING (FOR CATERING PURPOSES)

1. Final numbers attending any function should be made available on request, and certainly no later than 7 days (14 days for Wedding Receptions) prior to the event. An increase in number above the advised figure will be accepted only at the discretion of Management.
2. The Royal Hotel reserves the right to charge in full for any decrease from the final numbers given.

CHARGES

1. All bookings to be secured with a non-refundable deposit
2. Should any client query part of an invoice, they should pay the undisputed balance of the sum owed on the date it is due, and the remainder once the query has been resolved.
3. The company reserves the right to withhold or withdraw credit facilities at any time, without notice.
4. Final pre-payment 7 days prior to the event (14 days for Wedding Receptions). Pro-forma invoices will be issued automatically. Extras to be settled on departure.

ADVERTISING
All advertising materials for functions open to the general public must be shown and approved by the Hotel prior to use, and written permission must be obtained before using the Royal Hotel name or trademark.

CLIENTS USE OF HOTEL
The client and persons attending the function shall;

1. Comply with all licensing, health and safety and other regulations relating to the hotel.
2. Not carry out any electrical or other works on the Hotel, including amplifications and lighting, without receiving written consent from the Royal Hotel
3. Not bring dangerous or hazardous items into the hotel, and should remove such items promptly when requested by the hotel.
4. Not consume food and/or drink at the hotel, which has not been supplied by the Royal Hotel without having received written authorisation.

CANCELLATION BY THE ROYAL HOTEL
The Royal Hotel reserves the right to cancel the booking: -

1. If the Hotel, or part, is closed due to circumstances beyond its control.
2. If the client becomes insolvent or enters into liquidation or receivership
3. To avoid a breach of these conditions
4. If it may prejudice the reputation of, or cause damage to, the hotel.

If any of these circumstances, the Royal Hotel will refund any payments made in advance, but will have no further liability to the client.

CANCELLATIONS BY THE CLIENT

The following fees will be charged if a reservation is cancelled less than 6 months in advance: -
2 months or more in advance of Reserved Date                           -   loss of Deposit
1-2 months in advance of Reserved Date                                      -   50% total anticipated charge
Less than 30 days in advance of Reserved Date                            -   75% total anticipated charge

LIABILITY

1. Unless negligence by the hotel is proved, the hotel will not be held liable for injury to persons or damage to property of any client or person attending a function here.
2. The client shall accept liability for any damage caused by themselves, their guests or anyone attending their function, to hotel property including all fixtures and fittings. They will agree to pay the hotel, on demand, the amount required to make good or remedy such damage.
3. It is advised that the client arranges insurance for the function to cover public liability, and loss or damage to property of the Hotel, and of persons attending.

BEDROOMS

The hotel requires a written rooming list for accommodation, four weeks prior to the date of arrival, any cancellations made after this time will be charged at full rate, unless the Hotel is able to re-let the bedrooms.

GENERAL

• The hotel will take reasonable steps to ensure that the requirements of each reservation are met to the best of their ability. The hotel however reserves the right if necessary to provide alternative services of at least equivalent standard at no extra charge to the client.
• The hotel shall not permit the use of its facilities for any other purpose than stated on the reservation form, unless written consent is obtained prior to the event.
• All alteration to these terms and conditions must be in writing, and bear the signature of the client, and be signed on behalf of the Hotel.
• Although the hotel has endeavoured to ensure all information in its advertising material is correct at the time of printing, its reserves the right to alter, substitute or withdraw any service, facility or amenity at any time, and without notice if necessary.
• This agreement shall be subject to English law.